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Noticeboard

Welcome to Woodlands Health Centre

THURSDAY 8TH NOVEMBER. WE ARE EXPERIENCING PROBLEMS WITH OUR PHONE SYSTEM AND HAVE A VERY LIMITED SERVICE. IF YOU REQUIRE AN APPOINTMENT TODAY PLEASE COME TO THE SURGERY. IF YOU HAVE A QUERY OR NEED AN APPOINTMENT WITH A MEDICAL PROFESSIONAL WHICH IS NOT URGENT WE WOULD APPRECIATE IT IF YOU DELAYED CONTACTING US UNTIL NEXT WEEK. IF YOU HAVE A MEDICAL EMERGENCY PLEASE DIAL 999.

The doctors and staff at Woodlands Health Centre in Paddock Wood, Kent are proud to offer the highest standard of patient-centred healthcare.We run many important clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations,  and well-person check-ups.

In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side. Please have a look around and we value your comments and feedback.

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GP Changes at Woodlands

We are pleased to announce Dr Natasha Gilani will be joining the Partnership in January 2018 and will be taking over Dr Burke's patients. We are still looking for a replacement for Dr Shaikh and shall update the website when we have been successful. You may be aware of a national shortage of GPs with 100 GPs leaving the NHS every day. Thank you very much to all our patients for bearing with us during these difficult times.

Care Navigation

Over the coming months you will notice our receptionists will ask you for a brief outline of your problem when you ring for an appointment. This is because we are introducing something called "care navigation". It means we are training receptionists and clerical staff to help them help patients by indentifying the most appropriate place for their care.Through this specialist training our practice team will be able to direct you to the most appropriate health clinician for your needs.

Receptionists will never offer clinical advice or triage: this new way of working is about offering you the choice to see more appropriate professionals in the practice team or elsewhere. If they can deal with the problem directly it will often be quicker and means you may not need to see the GP at all. By working this way it helps to free up time for GPs to care for patients with complex or serious health conditions that can only be managed by the GP. The choice is always your though and you will never be refused a GP appointment but we hope the next time you contact your GP and speak with the receptionist you will see the value of seeing another health care professional.

Next surgery closure 

Wednesday 14th November 2018 at 12pm for staff training

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For Help With Deciding the Right Service for You: 

               http://www.nhs.uk/NHSEngland/AboutNHSservices/Pages/NHSservices.aspx

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GP Patient Survey

The GP Patient Survey is an independent survey run by Ipsos MORI on behalf of NHS England. The survey is sent out to over a million people across the UK. The results show how people feel about their GP practice.

To see how we are performing and to compare us to other practice go to

www.gp-patient.co.uk

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EXTENDED HOURS SURGERIES

On Monday morning and evening and on alternating Thursday and  Friday mornings and evenings we have extended surgeries in which doctors each cover an earlier or later surgery slot on rotation to ensure that any patients who are commuters, and are therefore unable to make an appointment during our normal surgery hours, are still able to have an appointment.

These are not able to be booked online, please request one of these appointments from the receptionist.

They run from 7:00 AM to 8:00 AM  6:30 PM to 8:30 PM and the GPs rotate the clinics so you may not be able to see your own GP

 

 

 


 

(Site updated 08/11/2018)
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