Woodlands Health CentreTel: 01892 833331
Woodlands Branch SurgeryTel: 01622 871540
Please can patients note that we will now be taking prescription phonecalls between 11am - 12pm, and 3pm - 4pm. This will be for prescription enquires.
Due to safety issues we will only take prescription requests over the phone for housebound patients. We do need to have prescriptions for everyone else in writing. These can be made by use of the following:
To sign up to our online prescription service, please bring in some photo identification to one of our receptionists who can sign you up for the service.
If your prescription is urgent please give it in at the front desk and write urgent on it. Please do not phone in if you have run out of your medication, prescriptions are not processed any quicker if they are phoned in. For all other requests please allow three working days notice.
Our prescription staff can only issue repeat prescriptions. A repeat prescription is one that includes your regular medication. This does not normally include antibiotics. If you would like a prescription for medication which you have not had for a long time, or that is not on your repeat prescription you will need to speak to your doctor.
Repeat prescriptions can only be obtained during our normal working week as the out of hours services are unable to deal with these.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
From 1 April 2016, the charges are:
If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC. The charge for a single prescription item is £8.40, whereas a three month PPC will cost you £29.10 and a 12 month PPC £104.00.
There is further information about prescription exemptions and fees on the NHS website
Please allow 72 hours for repeat prescriptions to be processed (excluding weekends and Bank Holidays). If you experience any problems please telephone the surgery on 01892 833331.
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